Policy & Procedures
NOTE: Please read my policies for important information on bookings & more.
Before / After
Real Results. Real Confidence.
Reviews
“Beyond professional”
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“No more bad hair days”
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“My hair looks amazing”
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Products
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Booking Hours
What They Are Saying
Mark Tession
Sales
New solutions that work!
Sarah Thomas
Business Development
Love how they help streamline my online operations.
Kevin Lawson
Financial Advisor
They have great websites! I recommend them to others.
Tiffany Smith
Business Manager
We use them for our promotional products and their quality is nice!
Whan Shyn
Business Owner
They have been doing great ad work for us and i strongly recommend them!
Lisa Johnson
Sales Department
Customer service is fast and effective.
I love their business!
First Time Booking?
FAQs
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Your hair deserves more than a rushed appointment.
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✅ 10+ years of professional experience
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✅ Specializing in natural textures + protective styles
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✅ Fast, friendly, flawless every time
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I specialize in customize as needed: natural hair, locs, braids, color, twist, and more. You can view the full service list on my website www.cosmicstrandsugh.com booking page.
All appointments are booked online through my www.cosmicstrandsugh.com. Just select your service, choose a date and time, and confirm your slot.
At this time, I work by appointment only to ensure each client receives the time and attention they deserve.
Cancellations must be made at least 24 hours in advance. No-shows or late cancellations may result in a fee or loss of future booking privileges.
Yes, please arrive with clean, product-free hair unless your service includes a shampoo. If unsure, check the service description or message me before booking.
Yes, a non-refundable deposit is required to secure your appointment. The deposit goes toward your final service total.
To keep the environment relaxing and focused, please come alone unless the service is for a child client. No extra guests or kids unless being serviced.
Please arrive on time—not too early, not too late. If you are more than 10–15 minutes late, your appointment may need to be rescheduled or canceled.
Yes! I offer quality bundles and wigs for purchase. Please inquire before your appointment if you’d like to add hair to your service.
I accept cash, debit/credit cards, Cash App, Zelle, and Apple Pay. Final payment methods may vary—check ahead of your appointment.
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